German fluent Client Relationship Executive in Dublin, Ierland

Bespoke Recruitment

Client Relationship Executive fluent German

  • Act as the account lead for assigned accounts
  • Support other account leads on larger clients as a second account manager
  • Build and maintain good long-term successful relationships with the client
  • Understand and maintain very good knowledge of the client contacts
  • Anticipate future needs, challenges and developments where possible
  • Document and regularly maintain all relevant information in Salesforce
  • Communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions
  • Lead and support any client meetings/calls as and when required
  • Provide effective, innovative and timely solutions to clients business challenges
  • Provide a positive and engaging client experience
  • Mainly independently identify and implement efficient solutions to clients requirements and challenges
  • Independently manage any escalations to ensure a swift and client-centric resolution
  • Regularly review and analyze client experience results to identify possible areas for improvement
  • Seek, document and share feedback from the client on service delivery
  • Ensure tailored processes, products and services are documented and optimized over time to improve efficiency
  • Independently negotiates renewal internally and externally to achieve a favorable outcome for both sides
  • Aims to improve profitability for assigned client portfolio
  • Ensure regular client engagement by phone throughout the renewal process
  • Communicate and document all agreements and requirements for the renewal
  • Support tender responses for existing clients to provide a comprehensive and tailored response
  • Support the sales process for potential new clients
  • Discover and aims to convert opportunities for cross-selling additional products or services
  • Supports or acts as a technical representative for the team on cross-functional projects
  • Supports development and implementation of technical parameters, policies and frameworks for others to work within

Experience Required:

  • Fluent German and English
  • Minimum of 2 years’ work experience in an account management role within a Financial Services environment
  • Completion or progress towards the Irish Insurance Examinations or equivalent foreign qualification
  • Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint
  • Knowledge of Salesforce an advantage
  • A highly customer-focused individual with excellent interpersonal and communicative skills
  • Excellent problem-solving skills
  • A high level of results/goal orientation
  • Takes full ownership and responsibility for the task/duties assigned to them
  • Very high attention to detail
  • Team player & ability to work on own initiative

Salary: 40-45K p/year

Permanent contract

ZOEKEN NAAR BANEN

Sleutelwoorden / functie / vaardigheid / bedrijf

Typ een willekeurige locatie in het bovenstaande vak of selecteer hieronder :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Land, dorp, stad of postcode

--Web1--