German speaking Customer Service Representative in WC2H 7AH, London, Verenigd Koningkrijk

Language Matters

An international company within the tourism industry is urgently seeking a talented German speaker to be part of their growing company. You will be based in their London office providing sales support and outstanding customer service across the German market. The successful candidate will play an important and valuable role and be working in an ambitious organisation which continues to expand.

Your responsibilities will include:

  • Dealing with B2B clients, internal and external across the German market directly
  • Liaising with clients/customers by providing assisting and guidance on the company's products
  • Proactively build positive relationships with key clients and provide sales support
  • Process bookings and upselling products
  • Maintain good knowledge of products by keeping up to date with new products and destinations
  • Work closely with the sales team and support with any customer issues

About you:

The successful applicant will have a solid background in providing B2B client support, customer service, have a superb problem solving skills and be fluent in German to a native level. You will be confident in working in a fast paced environment and well-spoken as you will be interfacing with various clients and departments of the company. Within this exciting role there will be provided excellent support and training with the opportunity for you to progress within the business.

Profile:

  • Required to be fluent in German and English, both written and spoken
  • Solid experience providing business to business customer services, customer care, sales administration, client support or account management dealing with products
  • Great team player with strong communication skills and the ability to work well in a fast paced environment
  • Demonstrated interpersonal skills and ability to work as part of a team or independently

To apply, please send your CV in English and in Word format to Jonathan.
languagematters is acting as an employment agency in relation to this vacancy.

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