French speaking Customer Service Representative in Uithoorn, Noord-Holland, Nederland

Quaker Chemical B.V. Directe Werkgever

Quaker Chemical B.V. is looking for a

French speaking Customer Service Representative
Location: Uithoorn, the Netherlands

Key responsibilities
As a Customer Service Representative you are the first point of contact for our customers. You are responsible for handling customer orders, sales requests and service related queries. You have daily contact with customers, internal departments (Planning and Shipping departments amongst others) and affiliates to handle these in an efficient and expeditious manner. By coordinating and updating our customer/resource/pricing system you maintain a complete customer administration. With support from other departments, you collect, prepare and send various documentation to customers. Your objective is the realization of optimal sales and customer support.

Background and qualifications

  • Bachelor’s degree or equivalent.
  • Excellent command of French and English, preferably Dutch.
  • Proven customer service experience, preferably 2-4 years of experience in an equivalent position in an international environment.
  • Customer-oriented, both internally and externally.
  • Great at team work.
  • Ability to multi-task, prioritize and manage time effectively.
  • Familiarity with Microsoft Office software suite and ERP / database systems.
  • Excellent interpersonal and communication skills - must be able to effectively communicate with customers, suppliers and colleagues verbally and through email or written communications.


Our offer
A challenging customer-facing position in an international company, a competitive salary and attractive fringe benefits package.

About the team
You will be part of the customer service group based in the Netherlands, which consists of one manager, two team leaders, 18 customer service representatives and three billing associates. Customer service is dedicated to provide accurate, efficient and timely support and a high level of service to our customers in Europe, the Middle East, Africa and beyond.

About Quaker Chemical
At Quaker Chemical, we are experts in the development, production, and application of process fluids, lubricants, and coatings for the steel, metalworking, and many other manufacturing industries. With approximately 2000 Associates in more than 20 countries, we enable our customers to be more efficient - and ultimately more profitable. We achieve this through our intimate knowledge of the industries we serve and each one of the moving parts that comes with it. Quaker is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Our EMEA headquarters is located in Uithoorn, the Netherlands.

Interested?
Do not hesitate to send your written motivation and curriculum vitae to the attention of Christa Koot. Please use the 'Apply button' to apply.

Agency calls are not appreciated.

ZOEKEN NAAR BANEN

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