Amsterdam German Customer Care in Amsterdam, Nederland

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Do you speak German and enjoy fashion or IT? Boost your career by working for an internationally acclaimed business close to Amsterdam city centre! About the position Our client is a world leader in customer experience outsourcing and known for its collaborations with many acclaimed brands. They are now looking for German Customer Support Advisors to join their open-minded, succesful team in dynamic Amsterdam. In this role you will be working for either the largest global apparel brand in the world or a multinational specialist in the field of Electric Vehicle charging systems. As a German Customer Support Advisor you will be handling phone and email enquiries from customers and help them with any questions or problems they might have. To succeed in this role, you’ll need a natural confidence and empathy when speaking with customers, and be able to draw on your passion for fashion/IT to help guide them through their buying decisions. We’re looking for people who have experience working in Customer Service or Retail, who are friendly, with strong communication skills, and who can oversee problems through to resolution. As the voice of their brand, you’ll make sure every customer is looked after, and receives the top-notch service they deserve, every time. Profile You are/have:
  • A background in a customer facing role (6-12 months would be great)
  • An Intermediate Vocational Education (MBO)
  • The ability to speak and write fluently in German and English

Benefits

  • A comprehensive training programme, to teach you everything you need to know, as well as access to global development programs
  • 25 holidays
  • Travel reimbursement if you live further than 10km from the office
  • Lots of fun, community and charity initiatives for you to get involved
Why moving to Amsterdam? Amsterdam, the lively capital of The Netherlands, is a popular destination for those looking for a fun weekend getaway. But many expats also find their home in the Venice of the North. This lovely canal-side city is known for its tolerance and welcoming, laid-back attitude. Amsterdam is diverse and multicultural city with a rich cultural life. The city offers a great variety of museums, restaurants and a vibrant night life. In short, it’s the perfect destination to enjoy life and meet people from all over the world! Interested? Then we would love to hear from you!

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