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Head of Product Quality (m/f/d) Private Label in Munich, Bayern, Duitsland

Westwing

TheWestwingmission is to inspire and make every home a beautiful home. We are on a quest to bring the wonders of eCommerce for home & living to our more than 900,000 customers in 11 countries. In only 8 years on the market, we have grown to more than 254 million Euros in annual revenue. More importantly, the opportunity ahead of us is massive.

The Westwing team is the secret to our success. Our more than 1.100 team members balance creativity and style with innovative technology and strong business fundamentals. We are proud to be working with inspiring colleagues who are smart, fun, ambitious, and looking for the challenge to transform an industry and take it into the future.

Do you think this could be you?To pursue our ambitious growth strategy, we are looking for a Head of Product Quality (m/f/d). In this teamlead position you are responsible for one the three pillars in our product development:Leading a team in our Headquarter and guiding international teams at the worldwide interface of Sourcing, Production and Supply Chain Management to continuously improve and ensure our product quality and customer happiness.

Your responsibility:

  • Leading and steering a motivated and highly competent team of technical product experts in our Headquarter
  • Structure and organize powerful international teams in product development and quality control
  • Develop our product quality organization in China, Vietnam, India and Europe to ensure we meet current and future challenges of our growth
  • Pragmatically stabilize and improve product development processes with a focus on technical product quality to match customer expectations
  • Own the return rate as central KPI, and continuously improve and analyse our data set
  • Define and ensure product quality standards for Westwing as key for customer loyalty in 11 countries
  • Improve product quality from big picture decisions to small details that matter
  • Continuously improve existing product portfolio to make customers even happier
  • Being part of the Private Label leadership team of a 100 m € business

Your profile:

  • Passion to make customers happy, to solve problems and to always reach the next level
  • Proven process thinking to stabilize a growing organization
  • Power and ability to lead an intercultural team across continents and to establish strong relational ties to internal and external stakeholders
  • Ability to understand technical problems and solutions
  • Drive to continuously improve and standardize processes
  • Analytical and structured thinking, being able to say no
  • Willingness to travel a couple of weeks per year
  • Very good communication in English

We offer:

  • A teamlead position with lots of international impact and responsibility
  • Significant decision power in the core of our value creation
  • Big room of freedom for decisions, work processes and work distribution
  • Flexible and dynamic company with flat hierachies
  • Great working environment and a growing, motivated team
  • Opportunity to shape a relatively young organization on success path
  • Plenty of opportunities for personal and professional growth, depending on your drive

Location: Munich
Contact Person: Carolin Börger

Interested? Looking forward to your full application under specification of your possible starting date and salary expectation.

ZOEKEN NAAR BANEN

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